Experiencing delays or cancellations on a TUI flight? Our dedicated team at Air Travel Claim is here to guide you through your rights.
Did you know that if your TUI flight is delayed or cancelled, you may be entitled to compensation? We’re committed to ensuring you’re treated fairly and have the potential to claim compensation, which could be up to £520 per passenger.
These rules may seem intricate, so utilise our free tool to determine what you’re entitled to.
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In the UK, air passenger regulations (UK 261) protect travellers on TUI flights. These regulations secure compensation for flight disruptions, offering up to £520 per passenger.
Claim up to £520 for delays of 3 hours or more. Your eligibility depends on the delay relative to the scheduled arrival time. These regulations don’t apply to situations beyond the airline’s control, like bad weather or labour strikes.
In case of a cancelled flight, TUI is obligated to provide an alternative flight or a refund. For last-minute cancellations (within 14 days of departure), you might be eligible for up to £520 per passenger. Compensation isn’t mandatory in ‘extraordinary circumstances.’
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Follow these steps to ensure a smooth compensation process:
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We’re dedicated to ensuring TUI passengers get the compensation they deserve. Start your claim today, and let us make the process of dealing with delays and cancellations on TUI flights hassle-free.
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 Simple online form to start your claim |
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 Straightforward claim process |
 Technology to confirm the validity of your claim |
 Experienced Specialists |
 Court fees are paid on your behalf |
 A formal letter of claim to the airline |
 Professionally drafted particulars of claim and court documents |
If your TUI flight was delayed by more than 3 hours due to reasons within the airline’s control and not caused by extraordinary circumstances (like severe weather), you might be eligible for compensation.
You should contact TUI immediately for rebooking options and then proceed to file a compensation claim if the cancellation was within their control and occurred less than 14 days before departure.
Compensation amounts vary based on the flight distance and the length of the delay, ranging from £125 to £520.
EC 261 is an EU regulation that protects passengers by ensuring compensation for flight delays, cancellations, and overbookings.
Simply gather your flight details and submit your claim through Air Travel Claim. Our user-friendly platform will guide you through the process.
You have up to 3 years from the date of the flight disruption to file a claim.
You will need your boarding pass, flight details, and any correspondence with TUI regarding the disruption.
The time to receive compensation can vary, but we strive to process claims as efficiently as possible. Once approved, you should receive your compensation promptly.