Experiencing a delayed or cancelled flight can be frustrating. If you’ve flown with Lufthansa and encountered disruptions, you may be entitled to compensation. Depending on where you have flown from and to, you could be entitled to up to £520. This guide will walk you through the process of claiming compensation from Lufthansa, highlighting your passenger rights and the steps to follow.
For Delayed Lufthansa Flights:
For Cancelled Lufthansa Flights or Denied Boarding:
Lufthansa flights are generally protected by EC 261, a regulation that safeguards air passenger rights within the EU. This regulation allows you to claim compensation for delays, cancellations, and overbooked flights that were not your fault.
Compensation Amounts Under EC 261
Step 1: Gather Necessary Information
Prepare all relevant details about your Lufthansa flight, including your flight number, the date of your flight, and a brief description of the disruption.
Step 2: Submit Your Claim with Air Travel Claim
You can submit your claim directly via Air Travel Claim. Our platform is designed to make the claim process straightforward and does not require any payment unless you successfully receive compensation.
Step 3: Claim Assessment
After submitting your claim, it will be assessed for eligibility under the EC 261 regulation. This process involves verifying the details of the flight disruption and determining the compensation amount.
Step 4: Receive Your Compensation
If your claim is successful, you will receive your compensation directly, ensuring that the inconvenience you experienced is acknowledged.
Flight disruptions don’t have to end in frustration. With Air Travel Claim, you can assert your rights and claim the compensation you deserve. Remember, you can claim for disruptions that occurred up to 3 years ago, so it’s not too late to check if you’re eligible.
Start Your Claim
 No Win – No Fee & no upfront cost |
 Simple online form to start your claim |
 Free to check |
 Straightforward claim process |
 Technology to confirm the validity of your claim |
 Experienced Specialists |
 Court fees are paid on your behalf |
 A formal letter of claim to the airline |
 Professionally drafted particulars of claim and court documents |
If your Lufthansa flight was delayed by more than 3 hours due to reasons within the airline’s control and not caused by extraordinary circumstances (like severe weather), you might be eligible for compensation.
You should contact Lufthansa immediately for rebooking options and then proceed to file a compensation claim if the cancellation was within their control and occurred less than 14 days before departure.
Compensation amounts vary based on the flight distance and the length of the delay, ranging from £125 to £520.
EC 261 is an EU regulation that protects passengers by ensuring compensation for flight delays, cancellations, and overbookings.
Simply gather your flight details and submit your claim through Air Travel Claim. Our user-friendly platform will guide you through the process.
You have up to 3 years from the date of the flight disruption to file a claim.
You will need your boarding pass, flight details, and any correspondence with Lufthansa regarding the disruption.
The time to receive compensation can vary, but we strive to process claims as efficiently as possible. Once approved, you should receive your compensation promptly.