How to Claim Compensation for British Airways Flights

Experiencing a delayed or cancelled flight can be frustrating. If you’ve flown with British Airways and encountered disruptions, you may be entitled to compensation of up to £520 per person. This guide will walk you through the process of claiming compensation from British Airways flights, highlighting your passenger rights and the steps to follow.

Understanding Your Eligibility for Compensation
For Delayed Flights:

If your flight was delayed by more than 3 hours and the delay was not caused by extraordinary circumstances (e.g., severe weather conditions), you might be eligible for compensation.

For Cancelled Flights:

You may be entitled to compensation if British Airways cancels your flight less than 14 days before the scheduled departure date.

Knowing Your Rights Under EC 261

British Airways flights are generally protected by EC 261, a regulation that safeguards air passenger rights within the EU. This regulation allows you to claim compensation for delays, cancellations, and overbooked flights that were not your fault.

Compensation Amounts Under EC 261

  • Flights under 1500 km: Up to £220
  • Internal EU flights over 1500 km: Up to £350
  • Non-internal EU flights between 1500-3500 km: Up to £350
  • Non-internal EU flights over 3500 km: Up to £520
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How to Make a Compensation Claim For British Airways Flights

Step 1: Gather Necessary Information
Prepare all relevant details about your flight, including your flight number, the date of your flight, and a brief description of the disruption.

Step 2: Submit Your Claim with Air Travel Claim
You can submit your claim directly via Air Travel Claim. Our platform is designed to make the claim process straightforward and does not require any payment unless you successfully receive compensation.

Step 3: Claim Assessment
After submitting your claim, it will be assessed for eligibility under the EC 261 regulation. This process involves verifying the details of the flight disruption and determining the compensation amount.

Step 4: Receive Your Compensation
If your claim is successful, you will receive your compensation directly, ensuring that the inconvenience you experienced is acknowledged.

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Tips for a Smooth Claim Process

Act Promptly: The sooner you submit your claim after the disruption, the easier it will be to gather and present evidence.

Keep Documentation: Boarding passes, flight details, and correspondence with the airline can all be crucial in supporting your claim.

Know Your Rights: Familiarising yourself with the specifics of EC 261 can help you understand what compensations you’re entitled to.

Flight disruptions don’t have to end in frustration. With Air Travel Claim, you can assert your rights and claim the compensation you deserve. Remember, you can claim for disruptions that occurred up to 3 years ago, so it’s not too late to check if you’re eligible.

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Benefits of Using Air Travel Claim


No Win – No Fee & no upfront cost

Simple online form to start your claim

Free to check

Straightforward claim process

Technology to confirm the validity of your claim

Experienced Specialists

Court fees are paid on your behalf

A formal letter of claim to the airline

Professionally drafted particulars of claim
and court documents

Frequently Asked Questions